When travelers plan a cruise vacation, particularly to such a port-dense region as the eastern Mediterranean and Greek Isles, they anticipate exploring a variety of different destinations and immersing themselves in unique and beautiful cultures.

Guests now aboard Celebrity Infinity, however, are getting a much deeper look at Kusadasi, Turkey than they might have hoped for. In the meantime, they will be missing the remainder of their cruise visits and will not be sailing to Mykonos, Kavala, and Thessaloniki after all.

A letter delivered to guests’ stateroom on Wednesday, July 9, 2025 outlined the change as well as compensation being provided for the drastic changes to their itinerary.

“At this time, we have made the difficult decision to adjust the remainder of our scheduled itinerary,” the notification read.

“Celebrity Infinity will remain in the beautiful port of Kusadasi, Turkey, through Friday at 3:00 PM, with an all-aboard time of 2:00 PM. We will then set sail and return to Athens, Greece for debarkation as originally planned on Saturday.”

This new change in the ship’s itinerary follows a small electrical fire and subsequent power outage on Monday, July 7, 2025.

At the time, Celebrity Infinity was already docked in Kusadasi. The ship extended her time in port so the investigation and repairs could be completed. Now, however, it is clear that more work is necessary and the ship is unable to continue her “Best of Greece” itinerary.

All told, guests have only enjoyed on port of call in the archipelago nation – Santorini on Sunday, July 6 – prior to arriving in Kusadasi. Now, all the other Grecian ports of call are cancelled.

Compensation Offered

Guests are being offered significant compensation for the radical changes to their cruise.

First, all guests are receiving a refundable onboard credit equal to 50% of their cruise fare. This amount will vary depending on the fare guests paid, and any amount of this credit remaining at the end of the cruise will be refunded.

Furthermore, 50% of guests’ fare will also be issued as a future cruise credit valid toward any Celebrity Cruises sailing departing within the next year. This will give guests the opportunity to rebook a different sailing for their cruise vacation, on any ship in the Celebrity Cruises fleet.

Of course, any shore tours booked for Mykonos and Thessaloniki will be automatically cancelled and refunded to guests’ onboard accounts. Additional opportunities are also being offered for guests to explore further afield while the ship remains in Kusadasi.

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“Though we are staying alongside a little longer, our staff and crew are very pleased to be able to offer complimentary curated tours for Thursday that will go beyond Kusadasi and Ephesus,” the notification letter confirmed.

The new tours can be booked on a first-come, first-served basis through the Celebrity Cruises app.

It is interesting that Celebrity Infinity will be remaining in Turkey for two more days, yet is seemingly able to make her way to Athens for debarkation.

In similar circumstances, different cruise lines might have opted to cancel the remainder of the cruise and helped guests make arrangements to return home from Kusadasi.

Obviously, the 91,000-gross ton Celebrity Infinity remains safe and seaworthy if she will be able to proceed to Athens for debarkation, though guests onboard are understandably concerned that the ship may not return to Athens as planned.

The reported problems following Monday’s small fire are mainly for guests’ comfort, such as air conditioning failures, kitchen delays, and lack of power in some staterooms.

At this time, there is no indication of any further changes for the second-oldest Celebrity Cruises ship, and hopefully, she will be fully repaired and have smooth sailing in the days ahead.

All Ports Cancelled for Disabled Cruise Ship Following a Fire